In the next step, the pCon.update DataClient executes the following processes:
•Establishing the connection to the server and downloading a list of all updates available on the server.
•Synchronization of the versions available on the server with the versions already installed on your system.
These processes are executed automatically and usually take a few seconds only.
Page Searching updates |
According to the result of the checking, you are automatically forwarded:
The connection to the server has failed
An update for pCon.update DataClient is available
The connection to the server can fail for different reasons. The most frequent reasons are:
Message Server not found |
Typical reasons for this error are:
•You have entered a wrong server address. Please verify the address and try again.
•Your internet connection is not available. To exclude this error, use a web browser to verify whether the connection is working properly.
•You have entered a wrong proxy server. Please click Cancel and go back to the Welcome step. Do then check your proxy settings under Network settings. Verify that the specified proxy is working in your web browser.
Message access denied |
Typical reasons for this error are:
•You have entered a wrong user name or a wrong password. Please verify the entries and try again. If you forgot your password, please click the link to call the access administration. You then have the possibility to request a new password.
•Your access has not yet been granted or it has been disabled again. Please click the link to call the access administration. If you cannot solve the problem with the access administration, please contact your data distributor.
The pCon.update DataClient has the option to update itself automatically via internet. As soon as there is a new client version available on the server, you are automatically led step by step through the installation. Further information is available in the paragraph DataClient update.
If the DataClient found that your system should be updated, you are automatically forwarded to the next step:
If no new updates should be available, the final page of the Assistant is displayed informing you that your system is absolutely up to date.