Update notification

If the Notify if new updates are available function is activated, pCon.update DataClient regularly checks for new updates at specified times. If new updates are available, you will receive a notification and can install them as usual.

Note: The notification can only be activated for one user of the system. This should be the user who is responsible for updating the system. The notification is automatically activated for the user who activates the function in the DataClient.

Activating the update notification

To be notified of new available updates, you proceed as follows:

1. Call up the settings Schedule updates.

2. Activate the option Notify if new updates are available

3. Define when and how often you want to check for new available updates:

Enter a date for Next check on

Select the interval for checking for updates

Select one of the options after user logs in or at specified time and enter the desired time, if applicable.

4. Click on the Accept button to store the modified settings. If the settings are incorrect or if it is not possible to activate the update notification, an error message will be displayed.

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Form of the update notification

When the specified time is reached, the DataClient is launched in the background and checks automatically whether new updates are available. You can see that the DataClient is active by an additional icon in the notification area of the system tray (beside the Windows clock).

If new updates are available, a notification window is displayed. The paragraph Notification mode contains detailed information on using the DataClient in case of an update notification.

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Further notes

Hibernation

If you have enabled the option Notification after user logs in and if you use hibernation, please note that no user log in takes place when reactivating the system and continuing your last session. In case you regularly use hibernation instead of shutting down your system, it is recommended to check for new updates at a specified time and not upon user log in. Otherwise, it is possible that the desired update notification is strongly delayed.

Behavior in different cases

If an update is not possible at the specified time (e.g. because the system is shut off), the DataClient will try later to execute the update. The exact behavior of the DataClient in different cases is listed in the table below:

System state at the planned time

Option: execution upon user log in

Option: execution at specified time

System is shut off

-

The update will be executed within one hour after the system is switched on again and the respective user logs in.

System is hibernating

-

The update will be executed within one hour after the system awakes from hibernation.

Another user is logged in

-

The update is not executed as long as another user is logged in. As soon as the respective user logs in, the update will be executed within one hour.

The respective user does not log in on the specified day

The update will be executed as soon as the user logs in again. This can also be days or weeks later.

As soon as the user logs in again, the update will be executed within one hour.

No internet connection is available

The DataClient remains active in background and periodically retries to connect with the update source.

Even if the update source can not be connected after 60 minutes, an error message is showed and the update is stopped. The update is tried again after one day.

The DataClient remains active in background and retries to connect with the update source.

Even if the update source can not be connected after 60 minutes, an error message is showed and the update is stopped. The update is tried again after one day.

No new updates are available

The review will take place again at the next specified time. No notification will be sent.

The review will take place again at the next specified time. No notification will be sent.

Updates are available, the user ignores the notification or aborts the Assistant

The DataClient remains active in notification mode and notifies the user one hour later again.

The DataClient remains active in notification mode and notifies the user one hour later again.

Updates are available, but the user fully aborts the DataClient

The time of the next update will be postponed by one day.

The time of the next update will be postponed by one day.

Technical information

The update notification uses the Windows Task Scheduler system service. This service is active by default. No further settings are required on your part.